A Guide To Deregulated Gas

The deregulation of the gas market in Kentucky has given consumers the ability to choose their own gas supplier. This means that instead of being locked into a single supplier, consumers can now shop around for the best deal and select a supplier that meets their specific needs. However, with so many options available, it can be difficult to know where to start. This guide will provide an overview of gas suppliers in Kentucky, including their services, pricing, and customer satisfaction, and offer tips on how to select the best supplier for your home or business. 

Brief History on Deregulation in Kentucky:

Deregulation of the gas market in Kentucky began in 2000 with the passage of the Natural Gas Choice and Competition Act. The law allowed customers to choose their gas supplier, although it did not fully deregulate the market. In 2014, the Kentucky Public Service Commission implemented full deregulation, allowing customers to choose from a wider range of gas suppliers. 

Overview of Gas Suppliers in Kentucky:

There are currently over 20 gas suppliers in Kentucky, each offering their own unique services, pricing, and customer satisfaction. Here are some of the most popular suppliers in the state: 

  1. Atmos Energy: Atmos Energy is one of the largest gas suppliers in Kentucky, serving over 175,000 customers in the state. They offer a range of services, including residential, commercial, and industrial gas delivery, as well as pipeline services and storage. 
  1. Columbia Gas of Kentucky: Columbia Gas of Kentucky is another popular supplier, serving over 135,000 customers in the state. They offer residential, commercial, and industrial gas delivery, as well as pipeline services and storage. 
  1. Delta Gas: Delta Gas is a smaller supplier, serving around 10,000 customers in eastern Kentucky. They specialize in residential gas delivery, and pride themselves on their affordable pricing and excellent customer service. 
  1. Ferrellgas: Ferrellgas is a national gas supplier with several locations in Kentucky. They offer a variety of services, including residential, commercial, and agricultural gas delivery, as well as propane tank sales and leasing. 
  1. Kinetrex Energy: Kinetrex Energy is a newer gas supplier in Kentucky, offering a range of services including natural gas and liquid natural gas delivery. They primarily serve commercial and industrial customers, but also offer residential services. 

Choosing the Best Gas Supplier in Kentucky:  

With so many gas suppliers to choose from, it can be overwhelming to decide which one is right for you. Here are some tips to help you make the best decision: 

  1. Research: Do your homework and research the different gas suppliers in Kentucky. Look at their pricing, services, customer satisfaction ratings, and any other relevant factors. 
  1. Compare: Once you have a list of potential suppliers, compare them side by side. Look at their pricing plans, contract terms, and any other relevant information to determine which supplier offers the best value for your needs. 
  1. Customer Service: Consider the level of customer service each supplier offers. Are they available 24/7 for emergencies? Do they have a good track record for responding to customer inquiries and complaints? 
  1. Contracts: Review the terms and conditions of each supplier’s contract carefully before signing. Look for any hidden fees or penalties, and make sure you understand the length of the contract and any cancellation policies. 
  1. Compare the supplier’s energy mix and environmental commitment: If you’re concerned about the environment, you may want to consider a gas supplier that offers a clean energy mix or has a strong commitment to environmental sustainability. Find out where the supplier gets its gas from and if it sources from renewable sources such as biogas or solar energy. You may also want to check if the supplier has initiatives that support environmental conservation or carbon reduction. Consider asking the supplier about their environmental policies and programs. Look for a supplier that prioritizes sustainability and has a transparent approach to reporting its environmental impact. 
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